Reading mail
After logging in, you will be viewing your Inbox folder, and the most recently received message will be showing in the preview pane below the message list.
 
To read or view a message, simply click on the message subject or sender (From), it will then be displayed in the preview pane. To view the message in a new browser window, double click on the message subject or sender (From).
 
Mail window/mail preview
There are two ways of viewing your messages:
 
Mail preview pane
This is the default view in WebMail. To read or view a message, simply click on the message subject or sender (From), it will then be displayed in the preview pane. Double clicking on the message subject or sender (From) will result in the message being displayed in a new browser window. The number of messages displayed in the message list can be configured in the Options.
 

 
Mail window
You can disable the preview pane by checking the checkbox (Don't display preview panel) in the Options. All of your messages will then be displayed in a message list without a preview pane. To view a message, just 'single' click on the message subject or sender (From), the message will then be displayed in a new browser window.
 

 
Reading Mail Functions
If you would like to reply to the message that you have selected, click on the Reply icon. A new browser window will appear with the TO field pre populated with the email address of the sender. You can then compose your message and send it.
If you would like to reply to all of the recipients of a message, click on the Reply All icon. A new browser window will appear with the original sender in the TO field. The CC and BCC fields will be pre populated just as it was in the original message.
If you would like to forward a message, click on the Forward icon. A new browser window will appear with the original message in the body text. Either type in the email address of the person or people you would like to forward the message to or choose from the Address Book and/or Recent Address list.
To print a message, click on the Print icon.
If you would like to save the email address of the sender of your selected message to your Recent Addresses, click on the +Recent icon. A confirmation message will appear when the address is successfully saved.
If you would like to save the email address of the sender of your selected message to your Address Book, click on the +Addr Book icon. This will take you to your Address Book with the Full Name: and E-mail: fields pre populated. You need to fill in the Nickname field before you can save the address by clicking on the Add Address button.
To delete a selected message, click on the Delete icon.
If you would like to change your message viewing options, click on this icon.
  • Headers - Check this check box and then click on the Set View button if you would like the full message headers of your message to appear whenever you view a message.
  • Variable width font - Check this check box and then click on the Set View button if you would like your message to be displayed using a variable width font. Viewing a message with a variable width font means that each character will have a variable width and not a fixed one. The font used for this option is Verdana. WebMail uses fixed font as a default and the font used for this is Courier.
  • Enable attached Scripts - Check on this check box and then click on the Set View button if you would like to enable scripting when viewing a message e.g. Java scripts.
Click on this icon to view the message before the current one in the message list
Click on this icon to view the message after the current one in the message list

 
Managing your message list.
  • Sorting - You can sort your messages by sender name (From), Subject, Date, Attachment (Attach) or by size by clicking on From, Subject, Date, Attach and Size respectively. Clicking on one of these links once will sort the messages in an ascending order and clicking on the links another time will sort them in a descending order.
  • Envelope Icon () - The envelope icons in this column indicates if a message has been read or unread. This icon only appears in the message list window. If it is an opened envelope icon, this means that the message has been viewed, if it is an unopened envelope icon, this means that the message has not been viewed. You can toggle between the two icons by clicking on them, this allows you to manually mark a message as read or unread.
  • Paper Clip Icon () - This icon indicates if a message has an attachment or not. If there is a paper clip icon showing in this column next to a message, this means that this message contains one or more attachments.
  • Replied Icon () - This icon indicates if you have replied to this message. If there is an arrow icon showing in this column next to a message, this means that this message has been replied to.
  • Ticked Icon () - This shows messages that have been selected or deselected. If the check box is ticked or checked, it means that the message is selected, if it is not ticked or checked then the message is not selected.
  • Navigating between pages - If there are more messages in the folder than the number of messages per page setting (in the options), then the messages will be split up into more than one page. This will be indicated beneath the top right tool bar e.g. page 1 of 2, which indicates that your messages are spread over two pages and that you are currently viewing the first page out of two pages. To navigate between these pages, just either click on the right arrow Next icon to move to the next page or click on the left arrow PREV icon to move to the previous page. You can also go directly to a particular page by clicking on the page number e.g. click on the number 3 to go to page 3.
Checking for new mail
To check for new mail, just click on the CHECK icon, this is the first icon on the top right tool bar.
 
Searching
To search for messages, click on the SEARCH icon, choose the folder or folders that you would like to search in and then set the search criteria. (To select multiple folders, press and hold Ctrl and then select your folders using the left mouse button).
 
  • From - You can search by the sender's full email address, part of their email address and by the nickname or full name of those in your address book.
  • Subject - You can search based on any text in the subject of the message.
  • Message Body - You can search based on any text in the message body of the message.
  • To - You can search by the recipient's full email address, part of their email address and by the nickname or full name of those in your address book.
You can also fill in more than one of the search fields. If you have filled in more than one field then WebMail will search using the AND rule. How does the AND rule work? For example, if you fill in csmith@clear.net.nz in the From field and the word jelly in the Subject field, then the search function will search and display messages received from csmith@clear.net.nz and has the word jelly as the Subject.
 
Please note that the search function is case insensitive e.g searching for jelly will also find JELLY or Jelly
 

 
Please note that the search function cannot search through attachments e.g. picture files or Word documents.
 
Results Summary
  • Folder - This column shows which folder the message is in. Clicking on this will take you to the folder that contains this message.
  • Subject - Subject shows the Subject of the message, clicking on this will display the message.
  • From - The From column identifies who the sender of the message is.
  • Date - The Date column shows the date the message was sent by the sender. Please note though that the date and time are always converted to the NZ time zone. In other words, it is the date and time that the message was sent in NZ time.
  • Time - The Time columns shows the time the message was sent by the sender.
  • Bytes - This column shows the size of the message in bytes.
  • Attach - This column shows if the message has any attachments and the number of attachments.